Yes! Once you have placed an order, we will send you our customized, prepaid, and registered knife envelope. This envelope will also include a safety sleeve for each of your knives, further protecting them to ensure they reach us safely and securely. Even better, all shipments are insured and 100% trackable during the journey. Shipments are insured up to $400 - we may require photos and/or purchase receipts of your knives to support the claim.

Pack up your knives in the prepaid UPS return envelope, and drop it at your local UPS facility or UPS Drop Box location. Once your package is received by our workshop, we will sharpen your knives and return them to you via UPS Ground.

You can track their progress in real-time or choose to get proactive notifications.

** Proof of Delivery is provided for every shipment.**

If your blade is wider than the safety sleeve, don't worry! Just make sure that the sharp part of the blade is aligned with the closed part of the sleeve, and that the adhesive sticks well to the blade.

If the blade is longer than the safety sleeve, you can either use pieces that you might have cut off other safety sleeves, or you can use old newspaper to wrap around the heel of the knife (the part of the blade that is closest to the handle), all secured with adhesive tape. Make sure the tip of the knife is secured against the closed part of the knife guard.

We can only accept knives that fit our special knife envelopes. The knife envelope guarantees secure delivery of the knives and is required. Knives longer than 16 inches will not fit into the envelope. We do not accept or sharpen swords.

We sharpen most kitchen knives, scissors, and outdoor knives. We do not sharpen daggers, switch blades, or power tool blades. A more detailed list of what we sharpen and we do not sharpen is provided below.

What we sharpen

• Kitchen knives of all types, such as chef knives, paring knives, or steak knives, both steel and in ceramic. This includes serrated knives, such as bread knives, as well as larger knives, such as meat cleavers and butcher’s knives
• Outdoor and hobby knives, such as pocket knives and Swiss Army knives, hunting and fishing knives (we charge per blade)
• All major knife brands, high value and economical, such as Wüsthof, Victorinox, Cuisinart, Buck, etc.
• Most types of scissors with a straight edge to the cutting surface, such as sewing scissors and kitchen scissors

What we don't sharpen

• Straight razors and hair-cutting shears or scissors
• Micro serrated blades of any type; micro serrations are tiny square indentations along the edge of the blade. These square indentations will make the edge look and feel rough rather than smooth
• Swords and other blades longer than 16 inches Meat slicers, lawn mower blades, and any other handleless blades found in power tools
• Mandolin or vegetable peeler blades, and other handleless blades found in kitchen tools
• Pinking shears and other shears or scissors without straight edge cutting surfaces
• Wavy blades as found in some decorative or ceremonial knives and swords
• Daggers or switch blades and other knives with an edge on both sides of the blade

If you are unsure about your knives, please get in touch contact@knifeaid.com